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Privacy Policy


Privacy Policy for the website, pursuable to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights. The Privacy Policy must be included on a website when it collects some personal data from the user.

Personal data

GRUPO FARMASIERRA, S.L. informs users of its website through this Privacy Policy on the treatment and protection of the personal data of users that may be collected through their navigation or contracting of services they perform on this portal. Your use of this website implies your acceptance of this Privacy Policy.

Personal data

GRUPO FARMASIERRA, S.L. informs users of its website through this Privacy Policy on the treatment and protection of the personal data of users that may be collected through their navigation or contracting of services they perform on this portal. Your use of this website implies your acceptance of this Privacy Policy.

GRUPO FARMASIERRA, S.L. takes the necessary measures to ensure the security, integrity and confidentiality of data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement thereof, and in what is not provided by it by Organic Law 3/2018  of December 5, On the Protection of Personal Data and guarantee of digital rights and Law 34/2002,of July 11, Services of the Information Society and Electronic Commerce.

Through the registration forms of this website or the sending of an email, personal data of each user are collected and processed, the processing of which is governed by this Privacy Policy. This data is necessary for the management and maintenance of some of the services provided by GRUPO FARMASIERRA, S.L.

GRUPO FARMASIERRA S.L. informs that it will proceed to process the data in a lawful, fair, transparent, adequate, relevant, limited, accurate and updated manner, committing to take all reasonable measures so that they are deleted or rectified without delay when they are inaccurate.

Responsible for the personal data processing

The controller of the personal data that the user provides when accessing and using the website is, as owner, GRUPO FARMASIERRA, S.L., with NIF/CIF B83653014, registered office at Carretera de Irún Km. 26,200 – 28709 San Sebastián de los Reyes - Madrid. Registered in the Commercial Register of Madrid, Volume 18809, Folio 92, Section 8, Sheet M327963, Registration 1. Phone +34916570659  and mail:

Data Protection Officer: PABLO GORGE Y ASOCIADOS SLU

DPO contact: 

GRUPO FARMASIERRA, S.L. undertakes to apply the computer security measures provided for in the regulations mentioned above, with the aim of preventing access or misuse of the data, its manipulation, deterioration or loss.

Data storage

GRUPO FARMASIERRA, S.L. as responsible for the processing, undertakes to store and manage the personal data and information collected through this website with due confidentiality as long as the interested person does not request its deletion, and where appropriate, for a period not exceeding 5 years, from the end of contact established between the user and GRUPO FARMASIERRA, S.L. However, the controller may keep, duly blocked, the data to meet possible administrative or judicial responsibilities.

Data processing purposes

Operations, procedures and technical procedures, whether carried out in an automated or non-automated manner, that make it possible to collect, store, modify, transfer and other actions on personal data, are considered the processing of personal data.

Grupo Farmasierra S.L. uses the information you provide us to respond to queries or questions that the user sends through the website. By making initial contact, you agree that Grupo Farmasierra will maintain a consultation dialogue with you until you choose not to participate (which you can do at any time) or we decide to opt out of promoting our services.

The website uses cookies, which is a string of information that a website stores on a visitor"s computer, and which the visitor"s browser provides to the website each time the visitor returns. Our website uses cookies to help Grupo Farmasierra S.L. identify and track visitors and their website access preferences. Website visitors who do not wish to have location cookies placed on their computers must set their browsers to reject cookies before using the website

Some personal data about you may be collected from the forms and surveys you complete, details of your visits to our website, including but not limited to personally identifiable information such as Internet Protocol (IP) addresses.

The fields of records marked with an asterisk in the contact form must be filled in so that GRUPO FARMASIERRA, S.L. can fulfill the purposes mentioned above.

Legitimate interests pursued by Farmasierra S.L. and/or its clients

The processing of personal data provided by the user is carried out based on the following legal bases that legitimize the same:

The contracting of services of GRUPO FARMASIERRA, S.L. and the execution of the requested professional order, whose terms and conditions will be made available to the user prior to a possible contract. In order to carry out this requested professional relationship, the interested party is obliged to provide their data.

The free, specific, informed and unequivocal consent, since after reading this Privacy Policy the user is informed and, if satisfied, can accept it by a statement or a clear affirmative action, such as the marking of a box that is available for this purpose.

In the event that the data subject does not provide the aforementioned data or these data are erroneous or inaccurate, we will not be able to fulfill your request, making it impossible to provide you with the requested information. Therefore, the controller, GRUPO FARMASIERRA, S.L. will be exempt from any liability that may arise from the non-execution of the professional order or the consequences arising from these inaccurate or erroneous information.

Data Communication

Grupo Farmasierra S.L. may sometimes transfer your Personal Information to third parties exclusively to process the work on your behalf. Grupo Farmasierra S.L. requires these parties to agree to process this information based on our instructions and requirements in accordance with this Privacy Notice and the GDPR.

On the other hand, only third parties with which GRUPO FARMASIERRA, S.L. have a legal or contractual obligation to provide it, including, for example, the Ombudsman and Judges and Courts interested in the proceedings related to the complaints filed, will have the right to access this personal data.

Your rights as a data subject

The user may exercise at any time, in the terms established in the current legislation, the rights of access, rectification or deletion of data, request that the processing be limited, oppose it, request the portability of their data, as well as revoke the consent given, rights recognized in the said Regulation (EU). The exercise of these rights can be performed by the user himself by contacting the Data Protection Officer.

For the effective exercise of these rights, the user must prove his identity providing his/her first and last name, photocopy of the ID or equivalent identification document proving his identity, request in which the request is made, address for the purposes of notifications, and date and signature of the applicant.


In the event that you wish to make a compliant about how your personal data is being processed by Grupo Farmasierra S.L. or its partners, you have the right to complain to Grupo Farmasierra S.L. Data Protection Representative. If you do not get a response within 30 days, you can complain to the Data Protection Regulator.

DPO contact: 

Likewise, the user may complain to the Spanish Data Protection Agency (Control Authority competent in this matter), especially when he has not obtained satisfaction in the exercise of his rights, by writing addressed to it, C/Jorge Juan, No. 6, 28001 - Madrid, or through the website:


Do you have any questions or would you like to know more about our products? Do you have any comments or experiences to share with us?

Our customer service team is at your disposal to help you.

If you have a question, please call us at the following phone number (+34) 916 570 659,

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Phone: (+34) 916 570 659

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Address: Carretera de Irún

km 26,200.

28709 San Sebastián de los Reyes

(Madrid). España.

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